Добро пожаловать в сообщество AggreGateAgent not working since upgrade to 5.51.05
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Agent not working since upgrade to 5.51.05When i upgraded my AggreGate installation from 5.51.04 to 5.51.05 the agent connection from my two Tibbo TPS devices stopped working. I downgraded to 5.51.04 and it started working again. Did anything change between those versions regarding agent connection?
Re: Agent not working since upgrade to 5.51.05Hello!
I send the request to our developers' team to analyze your question. When they will answer me I will write to you.
Re: Agent not working since upgrade to 5.51.05My colleagues said that there were some changes between versions 5.51.04 and 5.51.05. Please send us logs for 04 and 05 versions to analyzing. Also, please confirm, what kind of agents do you use? AggreGate installed on TPS or you use just C agents for connection?
Re: Agent not working since upgrade to 5.51.05I use the AggreGate library for Tibbo devices to connect to the AggreGate server. What kind of logs do you need and how do I extract them from the server?
Re: Agent not working since upgrade to 5.51.05Hello!
Logs folder is in the AggreGate root folder.
Re: Agent not working since upgrade to 5.51.05Hello Sergey
I've attached some log files. I think it's the one dated 7th of june that shows all the errors after the upgrade.
Re: Agent not working since upgrade to 5.51.05Thanks, I send your logs to the developers' team. If they will answer I will write to you.
Re: Agent not working since upgrade to 5.51.05Hello again
I just thought you should know that the problem is still there in the latest version 5.51.07
Re: Agent not working since upgrade to 5.51.05Hello, I sent your information to our developers. I created a task for them. When they give me any info I will write to you.
Re: Agent not working since upgrade to 5.51.05The problem must be resolved in the 5.51.08 version.
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