Agent not working since upgrade to 5.51.05

[jh/tidus_nu]

When i upgraded my AggreGate installation from 5.51.04 to 5.51.05 the agent connection from my two Tibbo TPS devices stopped working. I downgraded to 5.51.04 and it started working again. Did anything change between those versions regarding agent connection?

[sergey_eritsyan/tibbo_com]

Hello!

I send the request to our developers' team to analyze your question. When they will answer me I will write to you.

[sergey_eritsyan/tibbo_com]

My colleagues said that there were some changes between versions 5.51.04 and 5.51.05. Please send us logs for 04 and 05 versions to analyzing. Also, please confirm, what kind of agents do you use? AggreGate installed on TPS or you use just C agents for connection?

[jh/tidus_nu]

I use the AggreGate library for Tibbo devices to connect to the AggreGate server. What kind of logs do you need and how do I extract them from the server?

[sergey_eritsyan/tibbo_com]

Hello!

Logs folder is in the AggreGate root folder.

[jh/tidus_nu]

Hello Sergey

I've attached some log files. I think it's the one dated 7th of june that shows all the errors after the upgrade.

[sergey_eritsyan/tibbo_com]

Thanks, I send your logs to the developers' team. If they will answer I will write to you.

[jh/tidus_nu]

Hello again

I just thought you should know that the problem is still there in the latest version 5.51.07

[sergey_eritsyan/tibbo_com]

Hello, I sent your information to our developers. I created a task for them. When they give me any info I will write to you.

[sergey_eritsyan/tibbo_com]

The problem must be resolved in the 5.51.08 version.